How to detect unknown spyware?

BeeThink SpyDetector detects spyware by means of monitoring network traffic. It checks unusual network activities in real-time and spyware network
communication will easily be noticed by users.Follow the steps bellow to detect spyware:
1. Connect to the Internet in your normal method.
2. Close any network communication program such as Internet Explorer and ICQ.
3. Restore the BeeThink SpyDetector control center.
4. Switch to the traffic mode and monitor network activities.
Generally, there are seldom network activities in your computer. These activities maybe incoming packets ( or traffic ) such as ARP or NETBIOS. If your computer is connected to an office network, there are maybe many incoming packets ( or traffic ) such as NETBIOS. But the outgoing traffic ( packets ) will be seldom. If there is a permanent TCP connection ( even HTTP ), you must take some serious cautions. If you find your computer sending emails and you do not execute any email client programs, there is spyware in your computer.
Follow the steps bellow to investigate more:
5. Right-click the suspicious traffic and a popup menu appears, click the "Look up the remote IP address" item.
6. Click the "record" button in the tool bar and collect the evidence.

How to trace  hackers?

In today's society, pc computer users are threatened by so many hacker attacks. If you connect to the Internet, hacker scanning maybe reach you in several seconds. In fact, many computer users' private information have been stolen without being found. Although in most cases it is better to format hard disks and reinstall the operating system again, sometimes we should track down the hackers and find out who is spying on us. The steps of tracing hackers are similar to those of detecting spyware, first of all, you have to do the above 6 steps. Please keep in mind that what you do will be noticed by the hackers. 
After that, you should to contact cyber police and find out the real hackers.

How to remove spyware?

I think the most efficient way to remove spyware or virus is to backup your operating system when it was first installed and then recovery it periodically. In fact, I recovery my operating system when I notice it is something unusual. 
I have used Norton Ghost for the purpose of backup for many years.
http://www.symantec.com/

Another tiny program examines vulnerable or suspect parts of your system:
HijackThis
http://www.trendsecure.com

If you don't care about security and just want to detect known spyware, try following tools
Ad-Aware  
http://www.lavasoft.com/
Spybot-Search & Destroy  
http://www.safer-networking.org

I got a message "Can't open the filter driver", what's wrong with it? First of all you must make sure that you have installed BeeThink SpyDetector correctly. If you have installed this product before, you must uninstall the older version of BeeThink SpyDetector first, then restart your computer and install the new version of BeeThink SpyDetector.If you run BeeThink SpyDetector under Windows Vista, you must login Windows as a real administrator and run from there.

I wait for a long time when I uninstall BeeThink SpyDetector, but there is no response?

BeeThink SpyDetector can not be successfully uninstalled on windows operating system sometimes. In this case, you have to kill the uninstalling program manually by Windows task manager, and then try uninstalling program again. Beethink SpyDetector will be successfully removed on the second try.

When I connect to the Internet in my normal method, I can not connect to the Internet, why?

If you click the Block button and set the blocking rule to block the "OTHER" protocol, you will not connect to the Internet correctly.

I got a message "Can not write the head of captured file!" when I click the 'record' button, what's wrong with it?

Check the options dialog and make sure that the recorded file folder is correct.

My problem is not list here!

Please Email us: Support@BeeThink.com

What are the formats of audio file that can be converted by MusicHandle 3.2?

MusicHandle 3.2 can convert WMA(Windows Media Audio), MP3, OGG and WAV(Microsoft PCM format) from one to another.

I got a message "The procedure entry point WMCreateWriter (or WMCreateSynReader) could not be located in the dynamic link library WMVcore.dll", what's wrong with it?

MusicHandle 3.2 needs Windows Media Format 9 or 9.1 Series Runtime files, you can find a file named "wmfdist_9.exe" in the MusicHandle 3.1 installed directory, please install it.

How can I get the new lame mp3 encoder engine?

Go to the web page http://www.beethink.com/audiotool/MusicHandle/ lame_libraries.htm and download the libraries . please unzip it and copy the unzipped files and folder into the BeeThink MusicHandle folder.

I have already uninstalled MB Audio Converter 2.0, but when I right click audio files the "Convert to WAV" menu has not been removed, why?

We are so sorry for this bug. Now you can remove it by follow the steps bellow: a . open the command prompt window. b . If your computer system is Windows 98 or Windows me, please set the path to the system path. ( example. type the following at the command prompt: "path= c:\windows\system32 "). c . set the current directory to the BeeThink AudioConverter directory. (example. type the following at the command prompt: "cd C:\Program Files\MB AudioConverter 2.0"). d .unregister the dlls. type the following at the command prompt: "regsvr32 /u TL.dll" and "regsvr32 /u YJ.dll". And then the "Convert to WAV" menu will be removed.